AI Suite

AI SuiteAI SuiteAI Suite

AI Suite

AI SuiteAI SuiteAI Suite
  • Home
  • Products
    • AskGPT
    • SolveAce AI
    • WriteGPT
  • Contact us
  • More
    • Home
    • Products
      • AskGPT
      • SolveAce AI
      • WriteGPT
    • Contact us
  • Home
  • Products
    • AskGPT
    • SolveAce AI
    • WriteGPT
  • Contact us

SolveAce AI Privacy Policy

Welcome to SolveAce AI (the "App"). Your privacy is important to us and we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our app and describes the types of information we may process when you install and/or use “SolveAce AI” software application for mobile devices (the “App”, “our App”), including but not limited to accessing your camera, photo album, keyboard, and interactions with AI-generated characters.


Please read this Privacy Policy carefully. By using our website, mobile apps, and/or other services we provide, you agree to everything in this Privacy Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you don’t agree to this Privacy Policy and applicable User Agreements, please exit, and do not access or use, our products or Service. Please also note that the scope of this Policy is limited to information collected or received by us through your use of our services. We are not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. As used herein, the term “use” shall mean use, access, play, install, sign into, connect with, download, visit or browse our Sites or Products. 



Information We Collect


We ask for and process the following information when you use the App. This information is necessary for the adequate performance of the contract between you and us, and answer questions. Without such information it is impossible to provide complete functionality of the App and perform the requested services.

  • Camera Access: We may request access to your device's camera to capture images. These images will be used solely for the purpose of providing AI-powered answers and diagnoses.
  • Photo Album Access: With your permission, we may access your photo album to upload images into the app. This allows you to use existing photos to interact with our AI services.
  • Keyboard Access: We may collect text data that you input via the keyboard for the purpose of interacting with our AI engine and AI-generated characters.
  • Interaction Data: We may collect data related to your interactions with the AI helper and the scenarios generated by the app, including device details, usage data, chat history and choices made during simulations.
  • Our e-commerce provider (Apple) is responsible for billing, processing and charging for in-app purchases, handles your personal information and keeps it absolutely safe and secure. We cannot access or use your credit or debit card information. As a result of your payment, we may collect some financial information (e.g., payment records or other payment-related data)

You may access the applicable “in-app” purchase rules and policies directly from the App Store.

User Content (i. e. the text you enter into the message field, images you scan and send to the App, as well as any text, other content generated by AI via the App). Subject to your compliance with certain rules and restrictions outlined in our Terms of Use, you may dispose of, use, share, otherwise exploit your User Content for your own purposes. However, any use of User Content is at your sole risk, i. e. you assume and bear all risks and responsibility associated with your use of User Content. It is your sole responsibility to ensure compliance with the applicable laws while using the User Content. Please note that we engage a third-party service provider (e.g. OpenAI, Google ect) for the purpose of processing and creation of AI-generated User Content. 


How We Use Your Information

  • AI Processing: Images and text you provide are processed by our AI engine to generate answers, diagnoses, and interactive scenarios.
  • Personalization: We use your interaction data to improve and personalize your experience with the AI characters and scenarios.
  • Service Improvement: Data collected helps us enhance app performance, fix bugs, and improve our AI models.


Data Sharing and Disclosure

  • Third-Party Services: 
  • We do not share your data with third-party services except as required for app functionality, such as cloud storage or AI processing services. Please note that while integrating external services we choose third parties that can assure they apply all necessary technical and organizational measures to protect user personal data. However, we cannot guarantee the security of any information transmitted from us to any such third party. We are not responsible for any accidental loss or unauthorized access to your personal data through a fault of third parties. These third parties might be obligated to protect your data under terms similar to this policy.
  • We will not rent or sell your personal data to any third parties, but we may share your information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for the App. We do not control or influence these third parties’ tracking technologies or how they may be used.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.


INTERNATIONAL DATA TRANSFERS


We work in the cross-border area and provide our App to our Users around the world.

We and third-party organizations that provide automatic data processing technologies for the App or our third-party advertising partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

If you are located in the European Union or other regions with laws governing data processing that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as in your jurisdiction.

This means that your personal information can be transferred to a third country, a territory or one or more specified sectors within that third country, or to the international organization where data protection and confidentiality regulations may not provide the same level of protection of personal data as your country does.

We try to make sure that the recipient of any personal data provides a proper protection of the personal data received, in accordance with the current legislation on the protection of such information. By using the App, you agree that we may transfer your personal data to any third country, a territory or one or more specified sectors within that third country, or to the international organization.

For the purposes of data storage, we recourse to the services of the hosting organizations. We take your privacy seriously and, therefore, encrypt your personal data - if possible - before sending it to the hosting organizations for the purposes of its storage. Please note that we cooperate only with those hosting organizations that have passed our security and reliability check.



HOW LONG WE USE YOUR PERSONAL DATA

We generally retain your personal information for as long as is necessary for performing the functional service of the App and to comply with our legal obligations. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and close your account.

However, some data may still be stored for a certain time period (but no longer than the storage purpose requires) if information is necessary to comply with legal obligation (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud or other malicious acts.


SECURITY


The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.

We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing. We seek your personal data to be encrypted with proper and strong encryption algorithms, including hashing where possible.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.

If you have any questions about the security of our App, you can contact us through the contact form displayed below.


Your Rights

  • Access and Control: You have the right to access and control your personal data. You may delete photos, chat history, or any data you have provided at any time via the app settings.
  • Permissions: You can manage or revoke the app’s permissions to access your camera, photo album, and keyboard at any time through your device’s settings. However, by disabling the app’s permissions to access these device functions, the App’s functions may be disabled as well.


Children's Privacy

Our App is not intended for children under the age of eighteen (18). Therefore, we do not knowingly collect or solicit any personal information from children under eighteen (18). If you have not reached the age of majority or legal age in your jurisdiction (i.e. if you are between the ages of thirteen (13) and seventeen (17)), your use of the App is possible only with the relevant consent and under the supervision of the holder of parental responsibility for you. No one under the age of thirteen (13) may provide any personal information to the App. If we learn that we have collected personal information from a child under the age of eighteen (18) without verification of the holder of parental responsibility for a child, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under eighteen (18) and data processing is carried out without the relevant consent of the holder of parental responsibility for a child, please contact us.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Whenever we change this Privacy policy, we will post those changes to this Privacy policy and other places that we consider appropriate. Additional forms of notice of modifications or updates as appropriate under the circumstances may be provided to you.


Contact Us

If you have any questions about this Privacy Policy, please contact us. 


Copyright © 2025 AI Suite - All Rights Reserved.

  • Privacy Policy
  • Terms of Service
  • SolveAce AI Privacy
  • SolveAce Terms of Service

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept